FAQ & Site Info
Terms of ServiceDear Customer Please Attention !
[ACCEPTANCE OF TERMS]
eservice provides the Services (defined below) to you subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: http://eservice.ecrater.com/terms.php. By accessing and using the Services, you accept and agree to be bound by the terms and provision of the TOS.
[OBLIGATIONS FOR INFORMATION]
In consideration of your use of the Services, you agree to: (A) provide true, accurate , current and complete information about yourself as prompted by the Service’s registration and confirmation (the ‘’Personal Data’’) and (B) maintain and promptly update the Personal Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current of incomplete, or eservice has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, eservice has the right to suspend or terminate you transaction and refuse any and all current of future use of the Services (or any portion thereof).
We does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
-----We provide the information to trusted partners who work on behalf of or with eservice under confidentiality agreements. These companies may use your personal information to help eservice communicate with you about offers from eservice and our marketing partners. However, these companies do not have any independent right to share this information.
-----We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
Please make sure that the item is the one you are looking for. Please check once you received before you open the inside package. REFUND or REPLACEMENT WILL NOT BE ACCEPTED IF YOU HAVE OPEN THE INSIDE PACKAGE.
We accepted PayPal, credit card as payment method. Please make your payment within 7 days after placing order. The product is available for wholesale, please contact us for more information
If you would like to refund or exchange the product for any reason, please bring into our attention ASAP and we are willing to refund/exchange within 7 days upon receipt. Returns after this period will not be accepted. But we don't accept RETURNS, REFUND or EXCHANGE by the HUMAN DAMAGE.
All returns must accompany the original packaging and include all original accessories which accompanied the original shipment.
Postage and insurance charge is non-refundable for exchange/return items.
Buyer is responsible for shipping and handling, insurance costs related to returning the item. Some items may be subject to a 50% restocking fee.
We reserve the right to reject any returns if the proper guidelines are not follower.
We Provide Worldwide Shipping. At this moment we only can ship U.S.A. area and the shipment and handling is by weight. The items are well-packed with bubbled packages and ready to be shipped to your PayPal registered address within 7 day of completed and cleared payment. Please make sure your address in PayPal is matched with your shipping address before pay.
We always post item out via main express delivery is Macau Post register airmail. Delivery to your door takes 7-14 days on average. We will send an email notification after posted, and you can track the item via Macau Post their website for mail tracking.
All the item sent will be marked as gift and showed the low value. But if any custom charges occurred should be paid by the buyer, we are not responsible for these charges.